Understanding people at work

Chris J. Jackson

Professor of Business Psychology
UNSW Business School, Sydney

Personality is potential. Learning decides what it becomes.

I study how personality, motivation and learning combine to shape behaviour at work: why the same appetite for reward and novelty can fuel performance, leadership and enterprise in one person, and risky or counterproductive behaviour in another.

Explore my research Publications

About

Who I am

I am Professor of Business Psychology at UNSW Business School, a former Head of the School of Management, and a registered psychologist. My research examines how biologically based personality traits are shaped by learning and cognition into functional or dysfunctional outcomes at work. I developed the hybrid model of learning in personality and the Jackson-5 scales of revised Reinforcement Sensitivity Theory.

Before academia I worked as an occupational psychologist, and I have been involved in several business start-ups. I lead UNSW's innovation and entrepreneurship research group.

Read my full profile
  • President, International Society for the Study of Individual Differences
  • Associate editor, Journal of Research in Personality
120+
Journal articles
9,000+
Citations
52
h-index
3
ARC grants
AU$1M+
Research funding
20+
PhD completions

Google Scholar, as at 1 October 2026

Featured research

The same drive can build a career or derail one.

Sensation seeking, an appetite for reward and novelty, is neither good nor bad. My hybrid model of learning in personality shows how learning redirects it: towards performance, leadership and enterprise, or, left unchecked, towards risk and deviance. Mavericks show both sides.

Read about the hybrid model
The big idea

The idea, in three steps

1

A drive

An appetite for reward and novelty, known as sensation seeking, is biologically based. On its own, it is neither good nor bad.

2

Redirection

Learning and cognition channel the drive through mastery goals, deep learning, emotional intelligence and conscientiousness.

3

Functional outcomes

Performance, leadership and enterprise.

Dysfunctional outcomes

Risk, deviance and counterproductive behaviour.

The hybrid model of learning in personality (Jackson, 2005; O'Connor & Jackson, 2008). More on the model

Research themes

A connected view of human behaviour

Five core themes carry the story; four further areas hold the breadth of the work. Together they build a fuller understanding of how people think, behave and perform at work.

Also: psychometrics and measurement, laterality and biological bases, history and big questions, wellbeing and applied collaborations.

From individual differences to organisational performance.

“Better decisions, healthier workplaces and more effective leadership.”

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